ea777's Privacy Policy
ea777 maintains full transparency about how your personal information is collected, stored, and used. Reading this document will tell you what rights you have over your information.
Table of Contents
1. Introduction and Scope
ea777 is an online entertainment platform that provides casino games, slots, and sports betting for users in Bangladesh. Protecting the personal information you provide while using the platform is our highest priority.
This privacy policy ("Policy") applies to ea777's website, mobile application, and all related services. It is effective for any activity — whether registering, completing a financial transaction, or simply visiting the website.
This policy is an integral part of our Terms and Conditions. You are requested to read both documents carefully before using the service.
If you have any questions, you can contact our support team directly. ea777 always operates with transparency and is committed to ensuring the privacy of user information.
2. Types and Methods of Data Collection
2.1 Information Collected at Registration
When you create an account at ea777, the following information is collected:
- Full name (as per national identity card)
- Date of birth (for age verification)
- Mobile number and email address
- Password (stored in encrypted form)
- National identity card or passport details for identity verification
2.2 Financial Transaction Information
Your mobile banking account number (bKash, Nagad, or Rocket) is recorded during deposits and withdrawals. This information is used only to confirm transactions and prevent fraud. Card numbers, bank PINs, or any other sensitive financial identifiers are not collected.
2.3 Automatically Collected Information
When you use the ea777 platform, technical information is collected automatically:
- IP address and device type
- Browser type and operating system
- Date, time, and duration of visit
- Time spent on each page
- Game play history and betting information
2.4 Information Provided through Customer Support
Information you provide during live chat or email contact is recorded for the purpose of resolving issues. This information is also used to improve service quality.
3. Purpose of Data Use
ea777 uses your information only for specific and legitimate purposes. The main purposes are described below:
3.1 Account Management and Service Delivery
Your registration information is used to create your account, verify your identity, and manage the login process. The service cannot be provided without this information.
3.2 Processing Financial Transactions
Financial information is used to correctly process deposits and withdrawals and to maintain a record of each transaction.
3.3 Security and Fraud Prevention
Information is used to detect unusual account activity, prevent attempts to open multiple accounts, and ensure the overall security of the platform. Our system is secured with SSL encryption.
3.4 Customer Service and Support
When you use ea777's 24/7 live chat or email support, previous contact history allows us to provide faster and more effective assistance.
3.5 Promotional Messages
With your consent, messages about new offers, bonuses, and updates may be sent to your mobile or email. You can withdraw this consent at any time.
3.6 Service Improvement
User behaviour and preferences are analysed to further improve the platform experience. This analysis is always done in aggregate, not at an individual level.
4. Data Storage and Security
ea777 applies industry-standard technical and administrative measures to protect your information. All connections to the website and mobile app are encrypted through SSL (Secure Socket Layer) technology.
Passwords are never stored in plain readable form — they are secured using high-grade cryptographic hashing. Access to data stored on the server is restricted to authorised staff only.
4.1 Data Retention Period
Information for active accounts is retained for as long as the account remains active. Even after an account is closed, financial transaction and identity verification information may be retained for a defined period for legal and audit purposes.
4.2 Steps in Case of a Data Breach
Should a data security breach occur for any reason, ea777 will promptly notify affected users and take all necessary steps to minimise damage.
5. Sharing Data with Third Parties
ea777 does not sell or rent your personal information to third parties. However, information may be shared in limited circumstances for the purposes of operating the service:
5.1 Payment Processors
The minimum necessary information is exchanged with the relevant mobile financial service providers to complete transactions through bKash, Nagad, and Rocket. These providers operate under their own privacy policies.
5.2 Technology and Security Partners
Platform technology infrastructure, fraud detection, and game provider companies (such as Pragmatic Play, Evolution, JILI) may receive limited operational data in order to deliver their services. Strict confidentiality agreements are maintained with these partners.
5.3 Legal Obligations
ea777 may be required to provide information in accordance with applicable laws of Bangladesh or by order of a competent authority. In such cases, only the specific information required by the order will be provided.
6. Cookies and Tracking Technology
The ea777 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve service quality.
6.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Functional Cookies: Remember your language and other preferences.
- Analytical Cookies: Help us understand how users use the platform.
6.2 Cookie Control
You can control or disable cookies from your browser settings. However, disabling essential cookies may cause some features of the platform to not work correctly.
7. User Rights
ea777 believes you should have full control over your own information. You can exercise the rights listed below at any time:
- Right to Access: You can request to know what information ea777 holds about you.
- Right to Correction: You can request correction of inaccurate or outdated information.
- Right to Deletion: In certain circumstances you can request that your information be deleted, though some information may need to be retained for legal reasons.
- Right to Restrict Processing: You can request that the use of your information be limited for specific purposes.
- Right to Opt Out of Promotional Messages: You can stop receiving marketing messages at any time.
To exercise these rights, contact our 24/7 support team. We generally respond within a reasonable time after receiving a request.
To learn more about your rights and protections regarding responsible gambling, read our Responsible Gaming Guidelines.
8. Protection of Children and Minors
All services on ea777 are exclusively for persons aged 21 and above. We do not collect personal information from minors and they are not permitted to use the platform.
Age is verified at the time of registration and identity documents are checked where necessary. If a user is identified as a minor, the relevant account will be closed immediately and any collected information will be deleted.
If you suspect that a minor in your family is using ea777, please notify our support team promptly.
9. Mobile Application
The ea777 Android and iOS applications are available through official channels. The same data collection and protection policies that apply to the website also apply when using the app.
9.1 App Permissions
When installing and using the mobile app, certain permissions may be requested, such as sending push notifications. The purpose of each permission is clearly explained within the app. You can change any permission from your device settings.
9.2 Data Collection from Device
The app does not access your device's contacts, photos, or files. Only the technical information essential for delivering the service (device model, operating system version) is collected.
10. Policy Changes and Contact
10.1 Policy Updates
ea777 reserves the right to change this privacy policy as needed. For significant changes, users will be notified in advance by email or through a platform notification. The date of each update will be noted at the top of this page.
Continuing to use the service after changes have been made will be considered acceptance of the new policy. It is therefore recommended that you review this page regularly.
10.2 How to Contact Us
If you have any questions, complaints, or requests regarding this privacy policy, please contact us using the methods below:
- Live Chat: 24 hours a day, 7 days a week
- Email: [email protected]
- Language: Support is available in Bengali and English
For answers to general questions about ea777, visit our Frequently Asked Questions (FAQ) section — it covers account, payment, and game-related topics in detail.
10.3 Dispute Resolution
If you have any complaint about how your information is used, please contact our support team first. We always follow a cooperative approach to resolving issues.
Your data is safe at ea777
Your privacy is protected through SSL security, encrypted transactions, and transparent policies.
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